Shipping Policy

At STORY SPARK, our goal is to offer you the best shipping options, no matter where you live. We work hard to have our products delivered to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, quality check, and packaging. All orders are sent for processing within 24 hours after the order is placed. This processing time takes 1-3 business days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the order destination. Our standard domestic delivery service is through the United States Postal Service. We also provide additional shipping services and express services through UPS that customers may select upon checkout. After processing and leaving the warehouse, items shipped via standard shipping usually take between 3-10 days to arrive at their destination but can take longer from time to time. International delivery through USPS usually takes about 15–40 business days to arrive at its destination after processing.

 


 

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